Shipping — Frequently Asked Questions
Shipping FAQ
Do you offer free shipping? Yes! All orders of $100 or more automatically qualify for free shipping — no code needed, it's applied right at checkout. Orders under $100 ship for a flat rate of $7.99.
What if my order is heavy? In rare cases where items are excessively heavy, a slight shipping upcharge may apply. If this affects your order, we'll reach out to you before processing.
How long does it take for my order to ship? All orders are processed and ship within 1-2 business days. Most packages arrive within 3-5 days of the ship date.
What carriers do you use? We ship via USPS, UPS, and/or FedEx depending on your location and order size.
Will I receive tracking information? Absolutely! You'll receive tracking information via email once your order is on its way.
Can I get expedited shipping? If you need your order in a hurry, contact us at info@theroyalpeacockboutique.com immediately after placing your order and we'll do our best to accommodate you.
What if my package is lost or stolen? Please verify your shipping address at checkout to ensure prompt delivery. We are not responsible for lost or stolen packages, or delays caused by the shipping carrier.
Do you offer local pickup? Yes! We offer free local pickup at our storefront. Once your order is ready, you'll receive a confirmation email — please allow up to 48 hours for processing. If you need to make arrangements, give us a call at (985) 231-7135.