In-Store Returns FAQ
In-Store Returns FAQ
Please note: This FAQ applies to in-store purchases only. For online orders, please see our [Returns & Refunds FAQ — Online Orders].
How long do I have to return an in-store purchase? Regular-priced items may be returned within 30 days of purchase for store credit. We'd love to see you back in the boutique!
Do I get a cash or card refund? In-store returns are issued as store credit only. No cash or card refunds will be issued for in-store purchases.
Does my store credit expire? Never! Your store credit is issued at the original purchase price and never expires — use it anytime on anything in the boutique.
What condition does my item need to be in? Items must be unworn, unused, free of makeup, perfume, and smoke odor, with original tags attached, and in their original packaging.
What if I don't have my receipt? No receipt? No problem! We can look up your purchase in our system using the information provided at the time of purchase — such as your name, phone number, or email address. Just bring your item in and we'll take care of the rest!
Can I return a sale item? Sale items are final sale and cannot be returned or exchanged. All sales on discounted merchandise are final.
What other items are non-returnable? The following items are also final sale and cannot be returned:
- Gift cards
- Custom or personalized orders
- Personal care and beauty products
What if my item was damaged? Please inspect your purchase before leaving the store. If you discover an issue after you get home, contact us immediately at info@theroyalpeacockboutique.com and we'll make it right.
Where are you located? Come see us at: 1685 N Causeway Blvd, Suite C Mandeville, LA 70471 📞 (985) 231-7135